FAQ
Do you have a physical store?
No, and it’s unlikely we ever will. Raise your hand if you’ve trekked for hours through a shopping mall, only to arrive home with something you sort-of liked or nothing at all? Yes, us too. That’s why when we started Harlow, we realised that the best shopping and try-on experience is in the comfort of your own home.
- You can shop 24/7 - added bonus you can do it in your trackies and with a glass of wine in hand - we dont judge...
- You can see the item on a real body, we don't know about you, but we often miss out on something special in store because it doesn't have any “hanger appeal” - online widens your horizons.
- It’s quick easy and delivered to your door
- You can do it when the mood strikes you - we know good mood, good vibes make for a better experience
- You can try them on in front of your own mirror
- You can see how they will mix & match back with your other pieces.
- You can wear the perfect undergarments for each piece you try on, foundation pieces are super important in the way things fit.
Simple!
Do you take returns?
Sure do. We want you to walk away with clothes you love because you feel amazing in them. If your Harlow pieces arrive and you’re not 100% happy, send them back within 14 days for an exchange or refund. Refer to our returns page for conditions.
Do you ship internationally?
Yes! We ship all over the world. See our shipping pricing here.