We do ship to anywhere in the world however we only have a few shipping options supplied in our checkout. If your country is not listed above, email us at online@harlowstore.com for a shipping estimate, if it's at all possible to get it to you, we'll get it there.

We are endevouring to keep shipping costs down as much as possible but as a micro-business we are always loking at improvement there.

We know you are keen to get your gorgeous Harlow purchase in your hot little hands, and we endeavour to get all orders received before 12.00 PM to be sent out the same day.

However we can only guarantee dispatching your order within 3 working days from when the order was received in our online shop. If you need something within a limited time frame it is best to check with us to make sure that it is going out in a timely manner. We'll update you on what we can do for you.

THE REST OF THE WORLD

We charge a flat rate of postage to the following destinations.

  • USA - $25.00 - typically 5-14 working days
  • Canada - $25.00 - typically 5-14 working days
  • UK & Europe - under 500 grams - $25.00: over 500 grams - $40.00 - typically 5-21 working days
  • South Africa - $25.00 - typically 5-21 working days
  • Japan, South Korea, China, Hong Kong, Singapore, Malaysia, Indonesia – $25.00 typically 5-21 working days

Tracking

When your order is sent out we will send you the tracking details, so that you can track from your end. We also like to track all our parcels from our end to ensure they have arrived safely at their new home, so you may receive a follow up email from us at some point checking receipt.

FAQ

Can I change my order once it has been processed?

After you have clicked "Process Payment" your order is finalised and you cannot make any online changes to your order. Our system is designed to fill orders and get them on their way as quickly as possible and does not allow for any changes once the order has been processed.

However if you do have made an error or have any issue, please send an email to us at online@harlowstore.com and we will assist you if possible.

Can I track my order?

When we receive your order we will automatically send you an email with your order number and details attached.

When your order has been dispatched you will again receive an email with your tracking number.  You will then also receive your tracking number and delivery updates from Australia Post to the email address you supplied, when placing your order.